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Full-Service Disaster Restoration

Every service includes insurance documentation, direct carrier communication, and payment plan options for uninsured losses.

Fire Damage Restoration
Fire & Smoke Damage

Fire & Smoke Damage Restoration

A fire can devastate your home in minutes, but the damage from smoke and soot continues long after the flames are out. Our IICRC-certified technicians respond immediately to stabilize the structure, prevent secondary damage, and begin the restoration process.

We handle everything from emergency board-ups and tarping to soot and smoke removal, content cleaning, and smoke odor elimination. Our industrial-grade equipment removes soot particles from every surface, including inside your HVAC system.

Emergency Board-Up & Stabilization

Immediate structural securing to prevent further damage, weather intrusion, and unauthorized entry.

Soot & Smoke Removal

Professional cleaning of all surfaces including walls, ceilings, and contents. HEPA air scrubbing to eliminate airborne particles.

Odor Elimination

Thermal fogging, ozone treatment, and hydroxyl generators to permanently remove smoke odor from the structure.

HVAC Decontamination

Complete ductwork cleaning and system evaluation to prevent smoke recirculation throughout your home.

Rebuild-Ready Preparation

We complete demolition of unsalvageable materials, structural drying, and cleaning — leaving your home documented and ready for your chosen rebuild contractor.

Content Cleaning & Pack-Out

Professional cleaning, deodorizing, and restoration of furniture, clothing, electronics, and personal belongings. Items are inventoried and packed out to our facility when on-site cleaning is not possible.

Temporary Housing Coordination

We help coordinate temporary housing while your home is being restored, and your carrier can advise on additional living expense (ALE) coverage.

What to Expect: Fire Restoration Timeline

Day 1: Emergency board-up, tarping, and structural stabilization. Our crew secures the property to prevent further damage from weather or unauthorized entry. Days 2–5: Soot and smoke removal begins. HEPA air scrubbing runs continuously while our team cleans all salvageable surfaces, contents, and ductwork. Days 5–14: Odor elimination using thermal fogging, ozone, and hydroxyl generators. Content pack-out and off-site cleaning of salvageable belongings. Weeks 2–8+: Reconstruction — framing, drywall, electrical, plumbing, flooring, painting, and finish work — is performed by your chosen rebuild contractor once our mitigation is complete and verified. Timeline depends on the severity of the fire and the scope of reconstruction needed.

Insurance Coverage for Fire Damage

Most homeowners insurance policies cover fire and smoke damage, including structural repairs, content cleaning or replacement, and additional living expenses while your home is uninhabitable. We document every aspect of the damage with detailed photos, moisture readings, and written scope-of-work reports. Our team shares project documentation with your carrier and communicates with your adjuster throughout the project so you can focus on your family instead of paperwork. If your claim is underpaid or disputed, we provide supplemental documentation to support review.


Water Mitigation Technicians
Water Mitigation

Water Mitigation

Water damage progresses rapidly — mold can begin growing within 24–48 hours. Our rapid response teams use commercial-grade extraction equipment, industrial dehumidifiers, and precision moisture monitoring to dry your property quickly and thoroughly.

Average timeline from extraction to complete drying: 3–7 days, depending on the severity and scope of damage. We monitor daily with thermal imaging and moisture meters to ensure optimal progress.

Emergency Water Extraction

Truck-mounted and portable extraction units remove standing water within hours of arrival.

Structural Drying & Dehumidification

Commercial air movers and LGR dehumidifiers accelerate drying while preventing secondary mold growth.

Moisture Monitoring

Daily readings with thermal cameras and pin/pinless meters ensure complete moisture removal from all materials.

Verified Dry-Out & Rebuild Prep

We remove unsalvageable water-damaged materials, dry the structure to verified moisture targets, and document everything — leaving the space ready for your rebuild contractor.

Antimicrobial Treatment

EPA-registered antimicrobial agents are applied to all affected structural surfaces to prevent mold growth and bacterial contamination during the drying process.

Content Protection & Salvage

We move, protect, and clean affected contents on-site or pack them out to our facility for professional restoration, documenting everything for your insurance claim.

What to Expect: Water Damage Timeline

Day 1: Emergency response and water extraction. Our crew arrives with truck-mounted and portable extraction units to remove standing water. We set up containment, begin moving contents to dry areas, and place initial drying equipment. Days 2–4: Structural drying and monitoring. Commercial air movers and LGR dehumidifiers run around the clock. Our technicians visit daily to take moisture readings with thermal imaging cameras and pin meters, adjusting equipment placement as needed. Days 5–7: Final drying verification and equipment removal. We confirm all materials have reached target moisture levels before clearing the property. Weeks 2–4: Repairs and reconstruction of damaged drywall, flooring, cabinetry, trim, and painting are performed by your chosen rebuild contractor once our verified dry-out is complete.

Insurance Coverage for Water Damage

Most homeowners insurance policies cover sudden and accidental water damage such as burst pipes, appliance failures, and overflow events. Flood damage from rising exterior water typically requires a separate flood insurance policy through the NFIP or a private carrier. We document the source, category, and class of water damage in detail to support your claim. Our team shares documentation with your insurance carrier, including moisture maps, daily monitoring logs, and scope-of-work estimates, so the project record is organized from start to finish.


Professional Mold Remediation
Mold Removal

Mold Removal & Remediation

Mold poses serious health risks and can compromise your home's structural integrity. Our certified remediation specialists follow EPA and IICRC S520 protocols to safely identify, contain, remove, and verify complete mold elimination.

We don't just clean visible mold — we identify and eliminate the moisture source that caused it, ensuring the problem doesn't return.

Professional Inspection & Testing

Air quality sampling and surface testing to identify mold species, concentration levels, and affected areas.

Containment & Air Filtration

Negative air pressure containment with HEPA filtration prevents cross-contamination during removal.

Safe Mold Removal

Removal of contaminated materials with antimicrobial treatment of all affected structural surfaces.

Post-Remediation Verification

Independent clearance testing confirms mold levels are back to safe, normal conditions before we consider the job done.

Moisture Source Identification

We locate and address the underlying moisture problem — whether it is a plumbing leak, condensation issue, or drainage problem — to prevent mold from returning.

Clearance & Rebuild Handoff

After remediation and third-party clearance testing, we hand the space back documented and rebuild-ready — so your rebuild contractor can replace the drywall, insulation, flooring, and other materials removed during abatement.

What to Expect: Mold Remediation Timeline

Day 1: Professional inspection and air quality testing. Our certified technicians assess the scope of contamination using moisture meters, borescopes, and air sampling equipment. We develop a detailed remediation plan. Days 2–3: Containment setup and mold removal. Negative air pressure barriers with HEPA filtration isolate the affected area. Contaminated materials are safely removed and disposed of. All structural surfaces receive antimicrobial treatment. Days 4–5: HEPA vacuuming of all surfaces, final antimicrobial application, and equipment removal. Days 5–7: Independent post-remediation clearance testing by a third-party inspector confirms the space is safe. Once clearance is achieved, your chosen rebuild contractor can begin reconstruction of removed materials.

Insurance Coverage for Mold

Mold coverage varies significantly by policy and carrier. Many homeowners insurance policies cover mold remediation if it resulted from a covered peril such as a burst pipe or appliance failure. Some policies include mold coverage with a separate sub-limit, while others require a mold endorsement. We document the source of the moisture, the extent of contamination, and the remediation scope in detail for your carrier's review. Our team communicates directly with your adjuster and provides all supporting documentation throughout the process.


Flood Damage Restoration
Flood Damage

Flood Damage Restoration

Flooding brings Category 2 or 3 water into your home — contaminated water that carries bacteria, chemicals, and sewage. This requires specialized extraction, antimicrobial treatment, and often significant demolition of unsalvageable materials before your rebuild contractor can begin reconstruction.

Average flood restoration cost: $5,000–$7,000, depending on scope. We work directly with your flood insurance carrier to document conditions and support review of the full restoration scope.

Emergency Flood Water Extraction

High-volume pumps and extraction equipment remove contaminated flood water as fast as possible.

Contamination Treatment

Antimicrobial and antibacterial treatments to sanitize all affected surfaces and materials.

Debris Removal & Demolition

Safe removal of unsalvageable materials, including flooring, drywall, insulation, and contents.

Rebuild-Ready Handoff

We complete demolition, sanitizing, and structural drying, then hand your property back documented and ready for your chosen rebuild contractor.

Mold Prevention Protocol

Antimicrobial treatment and accelerated structural drying to prevent mold growth, which can begin within 24–48 hours of flood exposure.

Content Inventory & Documentation

Detailed inventory and photographic documentation of all damaged contents for your insurance claim, including assessment of salvageable versus non-salvageable items.

What to Expect: Flood Restoration Timeline

Day 1: Emergency flood water extraction using high-volume pumps and truck-mounted equipment. Our crew assesses contamination levels, establishes safety zones, and begins removing standing water immediately. Days 2–4: Demolition of unsalvageable materials including saturated drywall, insulation, carpet, and padding. Antimicrobial treatment of all structural surfaces. Industrial drying equipment is placed throughout the property. Days 4–10: Continued structural drying with daily moisture monitoring. Air scrubbers run continuously to remove airborne contaminants and odors. Weeks 2–6+: Reconstruction — new framing, drywall, flooring, cabinetry, trim, and painting — is performed by your chosen rebuild contractor once our mitigation is complete and the structure is verified dry. Timeline depends on the extent of demolition required and the scope of reconstruction.

Insurance Coverage for Flood Damage

Standard homeowners insurance policies typically do not cover flood damage from rising exterior water. A separate flood insurance policy through the National Flood Insurance Program (NFIP) or a private carrier is required. If you have flood insurance, we work directly with your flood carrier to document all damage and keep the restoration scope organized. We provide detailed water category assessments, contamination documentation, moisture maps, and scope-of-work reports. For properties without flood coverage, we offer flexible payment plans to help make restoration accessible during a difficult time.


Sewage Cleanup Before and After
Sewage Cleanup

Sewage Cleanup

Sewage backups and overflows are among the most hazardous situations a homeowner can face. Our crews are trained in biohazard handling and follow a rigorous 6-step methodology to ensure your home is completely safe.

Category 3 (black water) contamination requires immediate professional intervention. Sewage contains bacteria, viruses, parasites, and other pathogens that pose serious health risks. Our technicians use full PPE, hospital-grade disinfectants, and EPA-registered antimicrobial agents to eliminate all contamination and restore your property to safe, habitable condition.

1
Assessment & Safety Setup

Evaluate contamination scope, establish safety zones, and deploy PPE protocols for crew protection.

2
Containment

Isolate affected areas to prevent cross-contamination to clean spaces in your home.

3
Extraction & Removal

Remove all contaminated water, solids, and unsalvageable materials using specialized equipment.

4
Cleaning & Disinfection

Hospital-grade antimicrobial treatment of all surfaces, structural components, and remaining contents.

5
Drying & Dehumidification

Industrial drying equipment ensures all structural components are completely moisture-free.

6
Verification & Rebuild Handoff

Final testing confirms safe conditions before your chosen rebuild contractor begins any reconstruction or repair work.

Odor Neutralization

Industrial-grade deodorization using hydroxyl generators, ozone treatment, and thermal fogging to permanently eliminate sewage odors from the structure.

Plumbing Source Repair Coordination

We coordinate with licensed plumbers to identify and repair the source of the backup, ensuring the problem does not recur after cleanup is complete.

What to Expect: Sewage Cleanup Timeline

Day 1: Emergency response with full biohazard safety protocols. Our crew establishes containment, extracts contaminated water and solids, and removes unsalvageable materials including carpet, padding, drywall (up to the flood cut line), and insulation. Days 2–3: Hospital-grade antimicrobial treatment of all affected structural surfaces. Industrial drying equipment is placed and air scrubbers run continuously. Odor neutralization begins. Days 3–5: Continued drying and monitoring with daily moisture readings. Final disinfection and clearance verification. Weeks 1–3: Reconstruction of removed materials — drywall, flooring, cabinetry, and trim — is performed by your chosen rebuild contractor once we verify the structure is clean and dry.

Insurance Coverage for Sewage Cleanup

Many homeowners insurance policies cover sewage backup damage if you have a sewer and drain backup endorsement on your policy. This endorsement is often available for a small additional premium and is highly recommended. Coverage typically includes cleanup, demolition, drying, disinfection, and reconstruction costs. Some policies have sub-limits for sewage backup claims, so we work closely with your adjuster to document the full scope of damage for carrier review. If your policy does not include this endorsement, we offer payment plans to help manage the cost of restoration.


Emergency Plumbing

Emergency Plumbing Concierge

Our unique concierge model is unlike anything else in the industry. When you call us with a plumbing emergency, we dispatch both a partnered local licensed plumber AND our mitigation team from a single call.

This means the plumber fixes the source while our team simultaneously begins water extraction and damage mitigation. One call, two expert teams, faster recovery.

Toilet Overflows & Backups

Immediate response for sewage backups that threaten your home with contaminated water.

Broken & Burst Pipes

Pipe repair plus simultaneous water extraction to minimize damage to walls, floors, and ceilings.

Sump Pump Failures

Emergency pump replacement and basement water extraction before damage spreads.

Appliance Leaks

Water heater, washing machine, dishwasher — we handle the source fix and the water damage together.

Frozen & Burst Pipe Response

During winter months, we respond to frozen and burst pipe emergencies with plumber dispatch and immediate water extraction to minimize structural damage.

Single Point of Contact

One project manager coordinates both the plumbing repair and the water mitigation, so you never have to juggle multiple contractors or schedules.

What to Expect: Emergency Plumbing Concierge Timeline

Hour 1: You make one call to Clean Sweep. We dispatch both a licensed plumber from our partner network and our mitigation team simultaneously. Hours 1–3: The plumber arrives to diagnose and repair the source of the leak or backup. Our mitigation crew arrives in parallel and immediately begins water extraction, content protection, and containment. Days 1–3: With the plumbing source repaired, our team focuses on structural drying with commercial air movers and dehumidifiers. Daily moisture monitoring ensures optimal progress. Days 3–7+: Once drying is complete, we document the verified dry-out so your chosen rebuild contractor can repair any damaged drywall, flooring, or cabinetry. The entire mitigation process is managed by a single project manager for seamless coordination.

Insurance Coverage for Plumbing Emergencies

Most homeowners insurance policies cover water damage resulting from sudden and accidental plumbing failures such as burst pipes, water heater leaks, and appliance malfunctions. The plumbing repair itself is typically the homeowner's responsibility, but the resulting water damage to the structure and contents is generally covered. We document the cause, the extent of water intrusion, and all affected areas to support your insurance claim. Our team shares documentation with your carrier and provides moisture maps, daily monitoring logs, and a detailed scope of work for the entire project.

Frequently Asked Questions

Yes. We work with all major insurance carriers and many smaller ones. We handle the documentation, photography, and communication with your adjuster about the restoration scope. Our team knows what project information carriers typically need, which helps keep the process organized.
Once you contact us, we document all damage with detailed photos, moisture readings, and written assessments. We then share project documentation with your insurance carrier and communicate with your adjuster throughout the restoration. You stay informed at every step without having to organize the paperwork yourself.
If your claim is denied or underpaid, we can provide supplemental documentation, additional photos, and detailed scope-of-work reports if you choose to pursue the claim further. You can share our detailed restoration documentation with your carrier or a licensed public adjuster.
Coverage, deductibles, and payment timing vary by policy. We provide clear documentation for covered restoration work and offer flexible payment plans for uninsured or underinsured portions.
You always have the right to choose your own restoration company. While your insurance carrier may suggest a preferred vendor, you are never required to use them. Many homeowners choose Clean Sweep because of our 35-year track record and more than 1,000 customer reviews averaging 4.9 stars.
We maintain 24/7 live answering and can dispatch crews within 60 minutes for our core service area (Carroll, Baltimore, and Frederick counties). For our extended service area, typical response time is within 2 hours. We mobilize same-day for all emergencies.
Most water damage projects take 3 to 7 days for the drying phase, depending on the severity and extent of the damage. If rebuild work is needed afterward, your chosen rebuild contractor typically takes another 2 to 4 weeks once we verify the structure is dry. We monitor progress daily with moisture meters and thermal imaging to ensure the fastest safe timeline.
Yes. Mold can begin growing within 24 to 48 hours of water exposure in the right conditions. That is why rapid water extraction and thorough structural drying are critical. Our team uses commercial-grade dehumidifiers and air movers to reduce moisture levels quickly and prevent mold growth.
Safety first — evacuate if there's any structural concern. For water damage: turn off the water source if possible and move valuables to dry areas. For fire: don't re-enter until the fire department clears the building. We'll provide specific guidance when you call.
First, ensure everyone is safe and do not re-enter the property until the fire department gives clearance. Contact your insurance company to report the loss, then call Clean Sweep for emergency board-up and stabilization. The sooner restoration begins, the less secondary smoke and soot damage will occur.
It depends on the extent of the damage. Smoke residue and soot contain harmful chemicals that can affect air quality even in areas that appear undamaged. We recommend a professional assessment before occupying the home. If temporary housing is needed, most homeowners insurance policies include coverage for additional living expenses.
Common signs include musty or earthy odors, visible discoloration on walls or ceilings, unexplained allergic symptoms, and recent water damage or leaks. However, mold often grows in hidden areas like behind walls or under flooring. A professional inspection with air quality testing is the most reliable way to confirm mold presence.
Mold will not return if the underlying moisture source is identified and corrected. Our remediation process includes locating and addressing the cause of the moisture problem, not just removing visible mold. We also apply antimicrobial treatments to prevent regrowth and verify results with independent clearance testing.
Absolutely. Clean Sweep Enterprises is an IICRC Certified Firm, and our technicians hold individual certifications in water damage restoration (WRT), fire and smoke restoration (FSRT), mold remediation, and applied structural drying (ASD). We invest in continuous education to stay current with best practices.
We serve Central Maryland including Carroll, Baltimore, Frederick, Howard, Harford, Anne Arundel, and Montgomery counties. We also serve Adams and York counties in southern Pennsylvania. Emergency response is available 24/7 with typical dispatch times of 60 minutes for our core area and 2 hours for our extended service area.
Yes. We understand that not all losses are covered by insurance, and unexpected disasters create financial stress. We offer flexible payment plans for qualifying projects to help make necessary restoration accessible. Contact us to discuss your options.
Clean Sweep has been locally owned and operated in Central Maryland since 1991. We are a woman-owned IICRC Certified Firm with more than 1,000 customer reviews averaging 4.9 stars. Unlike national franchises, we provide personalized attention on every project, keep the insurance documentation organized, and manage the restoration process from emergency response through verified dry-out and clearance.

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